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bogeys2Birdies
Patrick K. (United States)

I recant my previous review.

Patrick, we appreciate you updating your review. We wanted to provide some additional context for anyone who comes across this review in the future.

The XXIO 12 20° 7 Wood, R Flex, 42', with headcover was shipped from our facility as ordered. After Patrick contacted us regarding the package he received, we asked for photos so we could investigate what had happened. Once we received those photos, it was clear that the items inside the package were not items we had shipped.

We immediately filed a claim with UPS and provided them with the photos and information regarding the package. We are still waiting to hear back from UPS regarding their investigation and what may have happened to the package while in transit.

Importantly, we did not make Patrick wait for UPS to complete its investigation before taking care of him. Since we could establish that the contents he received were not what we shipped, we processed a full refund for his order.

We understand how frustrating it must have been to receive a package without the club that was purchased. While we cannot yet say exactly what happened to the package after it left our facility, we can say with confidence that the items shown in the photos were not shipped by us, and we took responsibility for making sure the customer was refunded while we continued working with the carrier to determine what happened.

We appreciate Patrick giving us the opportunity to address the situation, and we hope this provides some helpful context for anyone reading the review.

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Timothy J. (United States)

Delivered as expected in condition as promised!

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Tom H. (United States)

Fast delivery time, both clubs ordered were delivered on time, well packed and protected. I will definitely use this company's service again.

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shuaib k. (United States)

Delivered on time, description was spot on..

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Colin O. (United States)

Fair and honest

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Rob C. (United States)

Perfect condition and it was packaged excellently for shipping

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Donald R. (United States)

Easy to find clubs and prices are great

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Peter A. (United States)

Quick and easy took longer for me to decide what I wanted then the shipping process really satisfied

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Garland S. (United States)

Nice item. As described. Great seller.

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Jeff H. (United States)

A wide selection of clubs, clear descriptions and a range of prices. I had a question which was answered promptly and with clarity

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Joe B. (United States)

Packing and shipping was on point.

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Edward Z. (United States)

Great seller… you can trust this store

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Anonymous (United States)

club was near perfect

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Josh P. (United States)

Wonderful!

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John D. (United States)

Quick shipping and packaged well. Good selection of clubs at great prices. I will be back.

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Brian O. (United States)

Everything very smooth

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Myles K. (United States)

Great service and fast shipping and great price

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Mark S. (United States)

Slow shipping!

We’re sorry our shipping was “slow,” but the calendar tells a slightly different story! Your order was placed Friday at 5:12 PM CST and shipped Monday at 12:31 PM CST—within our stated 2-business-day handling time.

We’re a small business, not Amazon, and we’re proud of the service we provide. We clearly communicate our handling and delivery times before purchase, and our many 5-star reviews reflect how consistently we meet them. We understand wanting your club quickly; we just wish the review reflected the actual timeline.

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gerald o. (United States)

Shopping was easy and quick. Just how I like it. Straight to the point. Nothing extra. I will be Shopping again.

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Al V. (United States)

I got a vintage set for a great deal. My order arrive quicker than expected. Awesome customer service. Extremely satisfied.

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Jimmy B. (United States)

Great prices and fast delivery. Thank you B2B

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Judd M. (United States)

Nice set

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Anthony W. (United States)

Completely satisfied!

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Raul T. (United States)

Great experience with seller. Sent them an email and received a response within 24 hours.

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Joel M. (United States)

Quick & easy!

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Mike (United States)

My club arrived exactly as promised.

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Michael G. (United States)

Website easy to navigate, lots of options to surf for your next purchase

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Burt (United States)

Ordered a used Cobra baffler hybrid and a grip for it. Pricing was great, grip was installed AND they shipped it the same day!
Club was in way nicer condition than what I expected for the very reasonable price I payed for the club.
Definitely will be making B2B my go to shop for my used club needs!

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Melvyn K. (United States)

Liked it all

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Brad T. (United States)

Was exactly what I ordered and at a great price. The club was in very good condition. I can’t wait to hit it.

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Kevin R. (United States)

Great all around

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Brian C. (United States)

Callaway XHot2 7 wood
Really fast shipping. Like 3 days fast. The club looked pretty good for a 12 year old model in the pictures. It looked even better in person so I was stoked about that. Feels like a quality company. Saved tons compared to buying new. I would highly recommend B2B. -Cheers